My Hotel Front Office Job!
My job in Front office created a great career in the Hotel industry, it provides a vital exposure in dealing with the guests who comes from different walks of life. It provided me an opportunity to learn more about the Hotel Industry to serve with a great energy and handling their services in a Diplomatic and Professional way!
I developed the skills of speaking different Indian languages very fluently by speaking with my guests everyday, even i went to the extend of learning international language by communicating with different country’s guests.
I firmly believe that once you understands their local language, you could provide the best services at all times without any hindrance.
My Exceptional service!
Starting from welcoming the guest as a ambassador of the Hotel at reception and providing the best services till they checks out from the Hotel, is a major responsibility for me. As a Front Office Manager, i personally check in all the guests and maintain the guest relations with them and make sure to have a comfortable and wonderful stay with us. Its my pleasure to render the exceptional services.
I really proud of being in front office by dealing with the enormous number of guests who checking in for a leisure, business or any other travel purpose. Servicing the guests with proud is an emotional professionalism.
A letter of gratitude to the Hotel guests, plays an vital role for the revenue materialization of Hotel industry which is irrespective of any length of their stays!
Once gratitude extends, Repeated / Regular guests will occur automatically, so i am well verse in sending thank you letter for their stay and patronizing our Hotel, created a huge volume of business at our Hotel. As a matter of fact, due to these regular guests overwhelming responses, I felt very difficult to confirm any new guest room stay with us, for a certain extent of period! needless to say that our hotel was completely chockablock and running full room occupancy always!!
Of Course, My Gratitude is My Magic!!
My Curiosity !
I am madly interested to know more about the Front office and it creates the passage to extend my limit to the extent of developing my job knowledge in other department as well…
My power of Curiosity develops my skills not only in Front office and also in the whole Hotel industry. I understands the departmental job activities by one by one, like initially starting from Front Office, Housekeeping, Sales, marketing, Public relations and so on…
Naturally! My Job!! My Pleasure!!!